Freedom of Information RESTORE LOUISIANA TASK FORCE Meeting August 18, 2017 Denham Springs Citizen Communications

FAQ#: 54 published 1-12-2019


Mr. Durbin: Ace Cox.

Mr. Cox: One is I just want to say thank you to everybody that’s here on the committee and working with this as far as putting Louisiana put back together. My name is Ace Cox. We started a small Facebook group at the beginning of the floods, it’s called Louisiana Flood Rescue. That small Facebook group is just shy of 42,000 people currently on that group. Everyone there is related to this flood, the page was started specifically for them. The issue I’m running into currently is that the miscommunication and just lack thereof. What I would like to encourage your team, I spoke with Nick who is helping you guys with marketing, is to give a representative for that community those online platforms and those Facebook groups, to actually go on there. When the Restore Louisiana name was mentioned on that page, we’re having 120 to 130 comments, questions, and everything like that. The challenge you are running into is people from the community that dealt with the organization, you guys, are speaking on your behalf. That is not the way to go about things because unfortunately those individuals aren’t as educated on policies and procedures, so my request is that through Louisiana Rescue that we have someone that can assist with those questions. The other concern I have is with the current open meeting, such as this. If there’s an option to hose one of these after hours or on the weekends, I think that would do a justice to the community. Simply because, Friday morning, most of those individuals that are currently trying to rebuild their homes, they don’t have the luxury to step away from work. They have to be at work this morning. With your webcast peaking at roughly 3,000, just over 3,000 views today, that indicates that communication is not there. So again, anything that Louisiana Flood Rescue and myself can help you guys with, educating or communicating with the community out there, please lean on us as a tool. Our number one goal is to connect the community with people that can help and assist, and that’s what we’re here for.

Mr. Durbin: Appreciate the comment.

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